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An investigation is launched into the death of a man while waiting for an ambulance

An investigation has been launched after a man in his 60s died waiting for an ambulance despite living less than a minute from a major queensland hospital.

When the triple-zero urgent call came in from the man suffering from chest pain, the operator classified his case as urgent code 1C, but no ambulances were immediately available.

“Our response to a 1C code is preferably an immediate response,” Queensland Ambulance Service Commissioner Craig Emery said.

An investigation has been launched after a man in his 60s died while waiting for an ambulance and living less than a minute from a major Queensland hospital.
An investigation has been launched after a man in his 60s died while waiting for an ambulance and living less than a minute from a major Queensland hospital. (9News)

The caller was less than a minute away on the same street as the hospital, but it took 22 minutes for paramedics to arrive, by which time he had died.

The ambulance commissioner said the area the man was in was experiencing an increase in triple zero calls.

“We were responding to other emergencies during that period and, in retrospect, of course we would have liked to have responded to that patient in a more timely manner,” Emery said.

9News has spoken with the man’s family, who have requested that he and where he lives not be identified.

Family members said they are devastated and are preparing for a funeral.

A formal review of the case has now begun.

“We have offered to provide them with the review as it is complete,” Emery said.

“That review will seek to identify whether there are any opportunities available to improve the response.”